Valley Metro Bus is the public transit bus service in Maricopa County, Arizona, United States. Valley Metro Bus provides local, regional, express, and rural bus services in the Phoenix Metropolitan Area (as well as the community of Ajo in Pima County), covering a service area of . In , the system had a ridership of , or about per weekday in .
Valley Metro, officially known as the Valley Metro Regional Public Transportation Authority, is responsible for coordinating the bus system. Bus services are operated by private contractors and individual municipalities in the Phoenix area, branded as Valley Metro.
All Valley Metro Bus services are accessible to persons with disabilities, with ramps or lifts installed on all buses. Additionally, all fixed-route buses are equipped with bicycle racks.
There are over 100 bus routes contracted by Valley Metro, including regular routes, limited-stop routes, and community circulators. Bus frequency, hours, and days of operation vary by route. The most heavily used routes have peak 10-minute frequency and run until 1:00 am, while less-used routes run every 30 minutes off-peak, ending at midnight.
60 local bus routes form Valley Metro's super-grid bus system. They are numbered roughly according to the address on the Phoenix area's street grid on which they travel. For example:
The community circulator routes are free of charge except for the Avondale Zoom routes, each with a 50 cent fare; formerly the Glendale Urban Shuttle (GUS) routes had a 25 cent fare to ride, but this was dropped on October 23, 2017. They supplement the standard grid service with routes that connect neighborhoods to nearby business districts. Circulator vehicles are typically minibusses, with the Avondale Zoom routes, Scottsdale Trolley routes, and select Tempe Orbit routes using mid-size buses and the DASH circulator serving Downtown Phoenix using 40-foot buses. The naming convention varies by the communities they serve, such as the Scottsdale Neighborhood Trolley, Tempe Orbit Jupiter, and Phoenix SMART.
The LINK routes were limited-stop, streamlined bus connections to transit centers served by Valley Metro Rail. These routes used upgraded bus shelters with illuminated "Next Bus" boards, and bus rapid transit-styled vehicles with traffic signal priority. They were named after the street they travel on. The two routes were the Main Street LINK and the Arizona Avenue LINK. LINK service was discontinued on October 24, 2016, and was replaced by enhanced local service on Routes 40 and 112.
The six RAPID routes are limited-stop commuter routes in the city of Phoenix that travel from Park and Ride lots in outlying neighborhoods near major freeways to RAPID stops in the downtown business core (including the Arizona State Capitol complex). These routes are mostly named for the freeway on which they travel, such as RAPID I-10 East and South Mountain RAPID routes (two routes connect newly developed neighborhoods along Baseline Road with downtown via 19th Avenue or 24th Street). They are unidirectional, traveling toward downtown in the morning and out of downtown in the afternoons. These routes use NABI 45C-LFW suburban buses with a special paint scheme.
The express routes are also limited-stop commuter routes with higher fares than standard routes, but the same routes and similar operation to RAPID, operating from outlying Park and Ride lots and pick-up points in suburban areas outside the city of Phoenix. They are numbered in the 500s, with the second digit indicating the area they serve, using the following scheme:
These routes use a mix of bus types, ranging from transit-style buses with hard seats to "semi-suburban" buses (with highback, non-reclining seats) to full suburban buses (with a single door, luggage racks, and personal reading lights). These routes are also unidirectional, traveling into downtown Phoenix and the State Capitol in the morning (using the major freeways after traveling on other streets for part of the trip) and out of downtown in the afternoons.
Routes marked with an asterisk (*) are a part of the Frequent Bus Network (15 minute-or-better headways on weekdays from 6 a.m. to 6 p.m.)
Color key:
Note that the listed facility assignments for Transdev-Phoenix operated routes are normal assignments, however, routes normally operated from the South facility may occasionally be substituted with buses from the North facility and vice versa.
Valley Metro Bus serves the following transit centers:
The Transit Book (known until December 2008 as the Bus Book, and mentioned above) is a schedule and map book that is updated twice yearly.
An automated next scheduled arrival service, NextRide, provides future arrival times for routes that serve a bus stop or light rail station. It includes a text messaging service as well as an online tracker.
Like most major cities, all buses (except for the non-Phoenix circulator vehicles) include the Route Scout on-board passenger information system, which includes a lighted marquee displaying the correct date and time, and an audio and visual Stop Requested announcement.
Valley Metro Rail vehicles announce approaching stations and give other travel-related announcements. The RAPID bus stops as well as the former LINK bus stops include a display with real-time predictions for the next arrival at that stop. Additionally, all Valley Metro Rail platforms feature announcements for the approximate arrival of the next train.
In 2012, the City of Tempe introduced a proposal that would unify its transit operations with the RPTA. Under the new agreement, all Tempe bus operations would be handed over to the RPTA, where the Tempe transit facility would be utilized by the RPTA to reduce costs and improve efficiencies for certain routes by reducing deadheads due to its more central location than the existing RPTA facility in Mesa.
On November 24, 2012, the City of Tempe agreed to move forward with unifying its transit operations with the RPTA. The contract for both agencies was initially planned to be awarded to First Transit on December 13, 2012, however, Veolia Transport protested the award because First Transit wasn't releasing information of where their cost savings would come from. The protest was denied and the contract was officially awarded to First Transit on January 24, 2013.
Valley Metro and member cities maintain a growing fleet of over 800 vehicles for public bus routes and nearly 200 for paratransit.