Thomas Watson Chapman (born June 1963) is a British entrepreneur and investor.
He co-founded luxury fashion online retailer Matchesfashion.com in 1987 and served as the company's co-CEO until 2015. In 2017, Matches was acquired by Apax Partners in a deal that valued the company at $1 billion.
Since 2017, he has been an early-stage investor with an investment portfolio that spans several industries including technology, healthcare, and fashion.
Born in Wimbledon, Chapman studied hotel and hospitality management before opening an independent fashion outlet.
In 1987, Chapman founded Matchesfasion.com as a single store in Wimbledon Village. At the age of 21, Chapman met Ruth Chapman and convinced her to join the business. By 2011 MATCHESFASHION.COM was the largest independent fashion retailer in London with 14 stores.
In 2007, the company was one of the first luxury brands to go online. Chapman led the company's digital strategy and turned the business into a multi-channel e-commerce retailer.
Chapman said the original motivation for launching the website was to provide a single view of the stock as well as build a customer database and was initially surprised by the success of the website as a sales tool. From the launch of the website, the business grew at up to 100 percent per year. As of 2018, the company stocks over 450 brands shipping to 176 countries, making 95 percent of sales online and 85 percent internationally.
In 2011, Chapman launched No. 23, a townhouse dedicated to private shopping to complement online retail. In 2012, the company raised ã20 million in venture capital from SEP and Highland Capital Partners at a valuation of ã76 million. In 2013, Chapman rebranded all Matches' physical stores MATCHESFASHION.COM to "unify" the brand.
In 2016, the company launched 90-minute delivery to shoppers in London. In 2018, the business opened 5 Carlos Place, a five-storey townhouse combining luxury private shopping in a home environment with a broadcasting hub and events space. Chapman was also responsible for introducing iPads into the company's stores, which accounted for more than 50 percent of in-store sales.
In 2015, Chapman stepped down as joint chief executive to become joint chairman.
Matchesfashion.com was acquired by Apax Partners in 2017.
In 2022, Tom Chapman and Nicolas Pickaerts co-founded Abask a luxury e-commerce platform offering homeware, clothing and gifting products with headquarters in London. The platform launched with a curation of home-design pieces to collect and gift, many of which are available only at ABASK. ABASK currently works with more than 350 makers and artists from across the globe.
Since 2017, Chapman has invested in multiple startups across a wide range industries in the UK and USA through his family office, the Chapman Office.
In February 2020, Chapman invested in CDLP, a Swedish menswear brand. In the same year, he also invested in AI-driven sports app Second Spectrum; computer gaming platform Robin Games; training finance company Forte and customer analytics platform Contentsquare.
Married to Ruth Chapman, the couple have three children.
Chapman collects 20th-century furniture, art and antiques.
In 2017, Tom Chapman received the Drapers Lifetime Achievement Award. In 2018, Chapman was inducted into the Business of Fashion Hall of Fame.
Tom and Ruth Chapman were both appointed Officer of the Order of the British Empire (OBE) in the 2020 New Year Honours for services to the international fashion retail industry.