Monte E. Ford (born October 3, 1959) is an African-American technology executive and corporate director. He served as chief information officer (CIO) and senior vice president of information technology at American Airlines and its parent company AMR Corporation from 2001 to 2012, overseeing the airline's information technology services group, operations research division, and AA.com. He has also served as chief executive officer of Aptean and holds board seats at several publicly traded companies, including Akamai Technologies, Iron Mountain, JetBlue Airways, and Centene Corporation.
In 2010, Fortune magazine ranked Ford number 34 on its list of the "50 Smartest People in Technology," and CIO magazine inducted him into its CIO Hall of Fame.
Ford was born on October 3, 1959, in Washington, D.C., and grew up in the Stronghold neighborhood of Southeast Washington. His father, Nathaniel Ford, was originally from Waycross, Georgia, and his mother, Charity Hunt, came from a Georgia family documented in the historical study Ambiguous Lives. He attended Linton Hall Military School in Virginia before transferring to Perkiomen School, a co-educational preparatory school in Pennsburg, Pennsylvania, from which he graduated in 1977.
Ford earned a Bachelor of Science in business administration from Northeastern University in Boston in 1982.
After graduating from Northeastern, Ford joined Digital Equipment Corporation in 1982 as a marketing representative, remaining with the company through 1990. He then moved to Bank of Boston, where he rose to senior vice president for technology, serving from 1990 to 1994.
From 1997 to 2000, Ford served as executive vice president and chief information officer at Associates First Capital Corporation, a consumer finance company based in Dallas.
In 2001, Ford became senior vice president and CIO at American Airlines and its parent company AMR Corporation. He was recruited to rebuild the airline's IT department, which at the time relied on aging mainframe systems. His responsibilities encompassed the information technology services group, the operations research division, and AA.com.
Ford served as CIO for eleven years, a period that included the aftermath of the September 11 attacks and the airline industry's subsequent financial turbulence. His operations research group supported American's depeaking initiatives at O'Hare International Airport and Dallas/Fort Worth International Airport, using data warehouse capabilities to recalculate flight and airport scheduling. Fortune credited Ford with dismantling the airline's mainframe infrastructure, negotiating a reservations-system agreement with Hewlett-Packard that emphasized cloud computing, and introducing handheld devices enabling airport staff to assist passengers. In a 2011 InformationWeek profile, he described building "mutual, reciprocal, and symbiotic business relationships" between IT and the airline's operating divisions as among his central achievements. He stepped down from the position in December 2011 during AMR Corporation's Chapter 11 bankruptcy reorganization.
Following his departure from American Airlines, Ford served as executive chairman and chief executive officer of Aptean, a Roswell, Georgia-based enterprise software company. He subsequently became a principal partner at the Chief Information Officer Strategy Exchange (CIOSE), a consortium of CIOs from major global companies, and a network partner and industry advisor at Brightwood Capital Advisors, a firm providing growth capital to middle-market businesses.
Ford has served on the boards of directors of several publicly traded companies:
At Iron Mountain, Ford serves on the Compensation and Risk and Safety committees. He previously served on the boards of MoneyGram International (2006âÂÂ2008), The Michaels Companies, and Health Care Service Corporation.
In July 2010, Fortune magazine ranked Ford number 34 on its list of the "50 Smartest People in Technology"; he was the only executive from the travel industry on the list. CIO magazine inducted him into its CIO Hall of Fame. BET named him one of its "Top 25 Black Execs." His oral history has been recorded by The HistoryMakers, an African-American history archive.
Ford has written for technology publications on topics including the technology workforce, vendor relationships, and the role of the CIO.
Ford is a member of Kappa Alpha Psi fraternity. He has three children and resides in Southlake, Texas.