LivePerson

LivePerson is a global technology company that develops conversational commerce and AI software.

Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands.

In 2018, the company announced its AI offering, allowing customers to create chatbots to answer consumer messages, alongside human customer service staff.

History

LivePerson was founded in 1995 by Robert LoCascio. In April 2000, the company completed an initial public offering on the NASDAQ, in March 2011 its shares began trading on the Tel Aviv Stock Exchange and were included in the TA-100 Index and the TA BlueTech Index.

Acquisitions

Products and services

• The Conversational Cloud — A cloud-based method of customer messaging. Business can communicate with customers on web, mobile, and social.
• LP Insights — Turns customers' chat transcripts into structured and unstructured data to provide actionable insights.

See also

• Freshworks
• Intercom, Inc.
• LiveChat
• Tech companies in the New York metropolitan area
• Text
• Zendesk

References

External links