Ibex Global is an American multinational corporation that provides business process outsourcing (BPO) and AI-powered customer experience (CX) technology. It is headquartered in Washington, D.C.. The company provides services for startups, scale-ups, and "blue-chip" companies across various industries, including healthcare, retail, and e-commerce.
Ibex was founded in 2002. It is mostly owned & controlled by TRG Pakistan and serves as one of its major investments.
In 2014, Ibex opened a call center in Spring Hill, Tennessee.
In 2018, Ibex closed its call center in Indiana and laid off 105 employees.
In 2023, Ibex closed its call center in Oregon and laid off 100 employees.