Call Center () is a Russian television thriller drama series produced by Premier Studios and created by Natalya Merkulova and Alexey Chupov.
The series premiered on 23 March 2020 on TNT and the streaming service Premier. The TNT broadcast aired a censored 16+ version, while the uncensored 18+ version was released on Premier. The final episode aired on 2 April 2020.
In September 2019, the series won the award for Best Pilot Screenplay at the II Pilot TV Series Festival.
Twelve employees of the call center of an online adult boutique are trapped on the 12th floor of the Gloria Plaza business center in Moscow. Suddenly, unknown criminals who call themselves "Mom" and "Dad" contact them and claim that the building is rigged with a bomb.
To prevent the explosion, the hostages must follow the criminalsâ increasingly disturbing instructions. Over the course of eight hours, the employees are forced to confront their darkest secrets, moral boundaries, and fears.
According to Merkoulova and Chupov, the series was influenced by Lost and Black Mirror.
Filming took place at the Matrex business center in the Skolkovo Innovation Center.
In October 2020, producer Evgeny Nikishov announced that the series had been renewed for a second season, but it was never produced.