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Telephone numbers in Indonesia

Telephone numbers in Indonesia have different systems for landlines and mobile phones: landlines use area codes, while mobile phones do not.

For landline area codes, the digit "0" is added before the area code when dialing domestic long distance from within Indonesia, but is always omitted when calling from abroad. Instead, callers would use the Indonesian country code +62, followed by the area code, without the "0". Domestic phone numbers in large cities have 8 digits, and in other areas 7 digits. Mobile phone numbers have 9 to 11 digits for postpaid services, depending on the operator, whereas prepaid services have 10 to 12 digits, determined by the operator.

Until October 1999, East Timor was included in the Indonesian telephone numbering plan, using the area codes 0390 (for Dili) and 0399 (for Baucau).

To make a phone call to Indonesia from abroad, the following formats are used:

For calls to landlines, callers dial +62, followed by the area code and subscriber's number, omitting the '0', hence a number in Jakarta would be dialled as +62 21-xxxx-xxxx. For calls to mobile wireless phone (GSM) from abroad, callers dial +62, followed by the subscriber's number, omitting the '0', hence +62 8xx-xxxx-xxxxx

Overview

Numbers in business contact information

On business cards and other contact information, telephone numbers might be listed as "HP" or "hunting". "HP" is an abbreviation for "hand phone" or mobile phone and is pronounced "hah péh". Hand phones might also be referred to as pon-sel (short form of telepon seluler) or telepon genggam ("hold-in-the-hand telephone"). Hunting refers to line hunting, an office line in which multiple individual lines are connected so that an incoming call can roll over to another line if the first line is busy. This permits only one number to be published.

Operators

International call operators:

Domestic call operators: 100 International phone number information: 102 Local phone number information: 108

Phone number information in another area:

  • 106
  • <Area code> 108.

International Direct Dialing Prefix

  • PT Atlasat Solusindo (SLI-01018) : 01018
  • PT Gaharu Sejahtera (SLI-01019) : 01019
  • PT XL Axiata Tbk (XL): 01000 (VoIP)
  • PT Indosat Tbk: 001, 008 or 01016, 01088, 01089 (VoIP).
  • PT Telkom: 007 or 01017, 01052 (VoIP).
  • PT Smartfren Telecom: 01033 ou 01068 (VoIP).
  • Axis: 01012 (VoIP).

To make an International phone call from Indonesia, you should use the following format:

<IDD prefix> <country code> <area code> <phone number>

Fixed CDMA Wireless

Numbering for FWA CDMA follows the PSTN rules (area code)-XXXX-XXXX. Which X depends on the empty slot of the numbering plan, and may vary between cities. But mostly, for Jakarta (and some other big cities);

  • PT Bakrie Telecom Tbk (Esia): (area code) 9XXX-XXXX, (021) 80XX-XXXX, (021) 83XX-XXXX
  • PT Telkom Tbk (TelkomFlexi): (021) 70XX-XXXX, (021) 68XX-XXXX, (area code) 54XX-XXX, (area code) 70XX-XXX, (area code) 80XX-XXX, (area code) 81XX-XXX, (area code) 68XX-XXX, (area code) 3XXX-XXXX
  • PT Indosat Tbk (StarOne): (021) 30XX-XXXX, (031) 60XX-XXXX, (area code) 61XX-XXX, (area code) 62XX-XXX, (area code) 63XX-XXX, (area-code) 90XX-XXXX
  • PT Mobile-8 Telecom Tbk (Fren & Hepi): (area code) 50XX-XXXX, (area code) 21XX-XXXX, (area code) 31XX-XXXX

CDMA Mobile Wireless

  • PT Smartfren Telecom : 0887-XXXX-XXXX, 0888-XXXX-XXXX, 0889-XXXX-XXXX
  • PT Sampoerna Telekomunikasi Indonesia (Ceria/Net1): 0827-XXXX-XXXX, 0828-xxxx-xxxx
  • PT Smart Telecom (Smart): 0881-XXXX-XXXX, 0882-XXXX-XXXX, 0883-XXXX-XXXX, 0884-XXXX-XXXX, 0885-XXXX-XXXX, 0886-XXXX-XXXX

GSM Mobile Wireless

  • PT Indosat
  • IM3 (Prepaid and Postpaid) prefix: 0814, 0815, 0816, 0855, 0856, 0857, 0858.
  • 3 Indonesia (merged with Indosat) prefix: 0895, 0896, 0897, 0898, 0899.
  • PT Telkomsel
  • Telkomsel Halo (Postpaid), Simpati (Prepaid), and by.U (MVNO) prefix: 0811, 0812, 0813, 0821, 0822, 0823, 0851, 0852, 0853.
  • PT XLSmart Telecom Sejahtera Tbk
  • 'XL Prepaid, XL Prioritas (Postpaid), and LIVE.ON (MVNO) prefix: 0817, 0818, 0819, 0859, 0877, 0878.
  • AXIS (acquired by XL) prefix: 0831, 0832, 0833, 0838.
  • Smartfren and Smartfren Power Up (MVNO) prefix: 0881, 0882, 0883, 0884, 0885, 0886, 0887, 0888, 0889.

Satellite Phone

  • PT Telkom

Emergency number

In Indonesia, emergency numbers are mostly using 11x format

  • Police: 110
  • Ambulance: 118 or 119
  • Fire: 113
  • Search and Rescue (BASARNAS): 115
  • Mobile and satellite phone: 112

Calling formats

To call in Indonesia, the following format is used:

xxx-xxxx Calls within an area code +62 yyy-xxx-xxxx Calls inside Indonesia in city centers

+62 yyy-xxxx-xxxx Calls from outside Indonesia

+62 8nn-xxxx-xxxxx Calls to mobiles from outside Indonesia

Area 2

These are area codes for the provinces of Jakarta, Banten, West Java, Yogyakarta, and Central Java.

Jakarta

  • All areas—021

Banten

West Java

Central Java

Yogyakarta

  • All areas—0274

Area 3

These are area codes for the provinces of East Java, Bali, West Nusa Tenggara, and East Nusa Tenggara.

East Java

Bali

West Nusa Tenggara

East Nusa Tenggara

Area 4

These are area codes for the provinces of West Sulawesi, South Sulawesi, Central Sulawesi, South East Sulawesi, North Sulawesi, and Gorontalo.

South East Sulawesi

South Sulawesi

West Sulawesi

Central Sulawesi

North Sulawesi

Gorontalo

Area 5

These are area codes for the provinces of West Kalimantan, Central Kalimantan, South Kalimantan, East Kalimantan, and North Kalimantan.

West Kalimantan

Central Kalimantan

South Kalimantan

East Kalimantan

North Kalimantan

Area 6

These are area codes for the Provinces of Aceh and North Sumatra.

Aceh

North Sumatra

Area 7

These are area codes for the Provinces of West Sumatra, Riau, Riau Islands, Jambi, South Sumatra, Bengkulu, Bangka-Belitung, and Lampung.

West Sumatra

Riau

Riau Islands

Jambi

South Sumatra

Bangka-Belitung

Bengkulu

Lampung

Area 9

These are area codes for the provinces of Maluku, North Maluku, Papua, Central Papua, Highland Papua, South Papua, Southwest Papua, and West Papua.

Maluku

North Maluku

West Papua

Southwest Papua

Papua

Highland Papua

  • All areas—0969

Central Papua

South Papua

See also

References